Gallery Policies

Clear terms for collecting with confidence.

These prototype policies reflect the gallery’s stated practices and should be reviewed before live payment processing is activated.

Availability and pricing

All artwork is subject to prior sale. Sold works may remain visible as part of the gallery archive and may continue to display their recorded price.

Prices shown on the website exclude sales tax and shipping. Works without a published price display “Price on Request.” The gallery will confirm current price and availability before completing a transaction.

Payments and sales tax

Available works priced at $10,000 or less may be offered through secure Square checkout once payment processing is activated. Works over $10,000 require direct contact with the gallery.

Applicable Tennessee sales tax is added at checkout. Online checkout is for full payment. Payment-plan requests are handled separately by the gallery.

Shipping

Shipping within the continental United States is calculated at 3% of the artwork price before tax. The gallery will coordinate packing, insurance, and delivery.

International shipping and destinations outside the continental United States are quoted individually. International visitors should request a purchase quote before payment.

Returns and exchanges

A purchaser may request a full refund within three months of purchase, provided the artwork is returned in good condition.

The gallery also offers lifetime exchanges while the work remains in good condition. Contact the gallery before returning or exchanging any artwork so condition, packing, shipping, and replacement arrangements can be confirmed.

Artwork information

Catalog information is maintained from gallery records. Variations in screen display, photography, measurements, framing records, and historical documentation may occur.

Collectors may request additional images or information before purchase. The website does not publish condition, provenance, signature, exhibition, literature, or authentication details as standard catalog fields.

Privacy and saved paintings

Inquiry information is used to respond to the visitor’s request and communicate about gallery services. It is not intended for sale to third parties.

Saved paintings are stored locally in the visitor’s browser and do not require an account. Clearing browser data may remove saved items. This prototype does not use advertising cookies.

Questions

Contact the gallery before purchase.

Email robertgarrengallery@gmail.com or call 423-240-5870.

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